Playbook: Chilled-Water Plant Diagnosis
| Applies to | CHW-0001 through CHW-0009, CLU-06 |
| Fix complexity | Remote controls review · On-site service · Capital repair |
| Typical time | 2–8 h initial diagnosis; longer for baseline confirmation or tube/compressor work |
| Typical cost | Controls-only to $1,000–$3,000 tube cleaning / $5,000+ compressor service |
| Energy impact | EEM-11 (CHW temperature reset): 0.5–2% site energy. EEM-10 (CHW DP reset): 0.5–2%. EEM-26 (tower controls): 1–6% electricity. A 10% kW/ton degradation on a 500-ton plant can cost $5,000–$15,000/yr, but proof/cycling/tracking findings must be sized separately. |
Adapted from HVAC FDD Reference v1.0, Remediation Playbooks (pp. 161–163), with library-authored command/proof, tracking, and cycling triage.
Step 1 — Establish commanded versus running machines (CHW-0008)
- List each chiller separately: final BAS stage command, independent run proof, local/remote mode, active lockout, and timestamp freshness. Plant enable or a fleet-OR status is not enough.
- For
yFailToStart, follow the sequence in order: lead/lag selection, isolation valves, chilled/condenser-water pumps and flow proof, oil system, starter/drive, and chiller safeties. Do not bypass anti-recycle protection. - For
yUnexpectedRun, check local/manual mode, service overrides, a second controller, welded/stuck outputs, and whether the command was bound upstream of the machine’s real control owner. - Verify the configured 300/120-second proof windows exceed this machine’s normal start and stop sequences plus point-delivery latency.
Step 2 — Confirm flow, permissives, and measurement boundaries
- Confirm evaporator and condenser flow are established for each running machine and minimum-flow interlocks are satisfied.
- Verify isolation and bypass valve positions, strainers, pump proof, and branch/header topology before diagnosing the refrigerant circuit.
- Confirm
chiller_load, temperatures, and power/tons belong to the intended machine. On parallel plants, do not read a mixed-header value onto each chiller without proving that boundary is the controlled target. - Rule out sensor, scaling, timestamp, flow-meter, and power-meter error.
Step 3 — Inspect CHWST tracking direction (CHW-0007)
- Compare the individual evaporator leaving-water temperature with the final active target delivered to that controller. A common header is acceptable only when the staged machines genuinely regulate that same point.
- Exclude startup pull-down, reset ramps, staging transfer, ice-making, and current/lift/surge/freeze/demand limiting before interpreting the alarm.
yTooWarm: check capacity, flow, fouling, refrigerant, permissives, sensor bias, and whether the setpoint actually reached the local controller.yTooCold: check aggressive staging, local-loop tuning, reset delivery, sensor bias, and a machine controlling a different target than the BAS.- A CHW-0008 fail-to-start direction makes tracking non-evaluable; an unexpected-running machine can still have meaningful tracking evidence.
Step 4 — Review starts, timers, and staging (CHW-0009)
- Trend per-machine proof at a cadence that resolves the shortest OFF/ON
dwell. At the defaults, use a fixed 60-second evaluator and
count_scale=evaluation_window/tick. - Compare each start with load, CHWST/setpoint, plant enable, lead/lag selection, minimum on/off timers, and lockout/safety history.
- Look for low-load inability to turn down, narrow deadbands, insufficient loop volume/storage, unstable proof, or safety trip/auto-reset cycling.
- Apply the manufacturer’s starts-per-hour and minimum on/off limits. The library’s three-start threshold is a commissioning placeholder.
Step 5 — Then evaluate efficiency, reset, delta-T, and approach
- Review CHW-0001 kW/ton against its per-machine fitted baseline and verify the fit period, tons conversion, load domain, and meter boundary.
- Check CHWST reset (CHW-0002) and loop DP reset (CHW-0003). A setpoint locked too low increases lift; a poor DP sequence can waste pump energy.
- Review low delta-T (CHW-0004) with coil valves, bypass/decoupler flow, staging, and return-water temperature. Do not attribute a plant/header signature to one chiller without branch evidence.
- Compare condenser (CHW-0005) and evaporator (CHW-0006) approaches with their design/commissioned values, load floor, refrigerant P-T provenance, water temperatures, and flow.
- Check tower fan staging, condenser-water reset, and pump operation. Higher condensing lift can explain both approach and kW/ton degradation.
Step 6 — On-site service after controls and sensors are cleared
- High condenser approach: inspect condenser flow and strainer, clean tubes, verify water treatment, and purge non-condensables as applicable.
- High evaporator approach: inspect chilled-water flow/strainer and clean evaporator tubes.
- Normal approaches with high kW/ton: leak-test and verify refrigerant charge, compressor/VFD current, power quality, oil system, and mechanical condition.
- For persistent proof or cycling faults, inspect starter/drive histories, contacts, compressor protections, run-proof wiring, and local controller event logs before replacing equipment.
Step 7 — Confirm resolution
- Verify command and independent proof agree through normal start/stop cycles.
- Observe at least one full CHWST tracking delay after startup and staging; the active machine should remain within its commissioned band.
- Observe at least one complete cycling window with manufacturer-compliant start count and minimum on/off times.
- Confirm flow, delta-T, setpoint reset, and both approach temperatures are in their commissioned domains.
- Monitor kW/ton on a disjoint post-repair period; do not refit the baseline on the faulty interval merely to make CHW-0001 clear.